SmartMinutes has enterprise grade security at the heart of its design. SmartMinutes does not listen to your conversations or store Meeting transcripts. SmartMinutes is not a meeting note taker, it is a value added, intelligent and secure connector between Zoom/Teams and Smartsheet. Meeting Transcripts are generated by your existing platforms- example- MS Teams or Zoom. SmartMinutes is reading the transcripts, transforming them into useful tabular summaries and writing them to your destination sheet on Smartsheet, or sending to your email. No meeting minutes are retained. Meeting metadata such as meeting ID, creation date, topic, and participant list is stored in the AWS database without deletion. This data set is minimal and serves the purpose of displaying meeting transaction details within the application, so that history of credit usage of their organization, is available to SmartMinutes Admins.. System admin emails and number of credits purchased by an organization are stored in a highly secure super admin panel, accessible only to select SmartMinutes team members who are responsible for client onboarding. Zoom or Teams secret keys, used by client system admins to connect SmartMinutes to the Zoom/Teams APIs – are encrypted and stored securely vis AWS Secret Manager.
For troubleshooting, we maintain application logs that capture relevant meeting metadata. These are Info/Error logs that help to troubleshoot, record error message and exception details. Log retention is configured for 15 days, after which older log files are automatically purged as part of the log rotation policy.SmartMinutes staff cannot access your meeting data. Customers can also opt for dedicated cloud or on-prem deployments.
We use highly secure, SOC2, GDPR and ISO compliant tech stack- Microsoft Azure AI, AWS, MS Teams/Zoom APIs, Smartsheet APIs. As an organization, Agilifly is also ISO 27001 compliant, nearly closing out our SOC2 audit and certification in October 2025 and undergoing a GDPR review. In view of the fact that we do not record or store meetings and are only transforming and transmitting, these further strengthen our security posture.